The phrase “how can people be so heartless?” expresses shock and dismay at theof others. It is often used to describe situations where someone has acted with a complete lack of empathy or compassion.
There are many reasons why people might act heartlessly. Some people may have experienced trauma or abuse that has made them unable to empathize with others. Others may be driven byor greed. Still others may simply be ignorant of the suffering of others.
