How to Recall a Message in Outlook: A Step-by-Step Guide for Undoing the Unsendable

how to recall a message in outlook

Introduction

Hey readers! Have you ever sent an email only to realize a moment later that it contained a glaring mistake or sensitive information you wished you could take back? Don’t worry, you’re not alone. And you’re in luck! Outlook, the popular email client, offers a handy feature called message recall that can help you undo the unthinkable.

What is Message Recall?

Message recall is a feature in Outlook that allows you to retrieve an email you’ve already sent, even if the recipient has opened it. This can be a lifesaver if you’ve sent a message in error or need to modify its contents. However, it’s important to note that message recall only works if the following conditions are met:

  • The recipient is using an Outlook email client.
  • The email has not been opened or read by the recipient.
  • The message recall feature is enabled on your Outlook account.

How to Enable the Message Recall Feature

Before you can recall a message in Outlook, you need to ensure the feature is enabled. Here’s how to do it:

Enable Message Recall in Outlook 2016 and Later

  1. Open Outlook and go to "File" > "Options" > "Mail."
  2. Under the "Send Messages" section, tick the box next to "Allow me to recall messages I send."
  3. Click "OK" to save your changes.

Enable Message Recall in Outlook 2013 and Earlier

  1. Open Outlook and go to "Tools" > "Options" > "Mail Setup."
  2. Click the "Options…" button under the "Messages" tab.
  3. Tick the box next to "Allow me to recall messages I send."
  4. Click "OK" to save your changes.

How to Recall a Message in Outlook

Now that you’ve enabled the message recall feature, here are the steps to recall a message in Outlook:

If the Message Has Not Been Opened

  1. Open the "Sent Items" folder.
  2. Double-click on the message you want to recall.
  3. Click the "Message" tab and select "Recall This Message."
  4. Choose "Delete unread copies of this message" to retrieve the message without sending a notification to the recipient.
  5. Click "OK" to send the recall request.

If the Message Has Been Opened

  1. Open the "Sent Items" folder.
  2. Double-click on the message you want to recall.
  3. Click the "Message" tab and select "Recall This Message."
  4. Choose "Replace unread copies of this message with a new message" to send a revised message to the recipient. This option will notify the recipient that they have received a new message.
  5. Enter the revised message into the text box and click "Send."

Table: Message Recall Options and Outcomes

Recall Option Recipient’s Actions Outcome
Delete unread copies of this message Recipient has not opened the message Message is retracted from the recipient’s mailbox
Delete unread copies and replace with a new message Recipient has not opened the message The original message is replaced with the new message
Recall this message Recipient has opened the message A notification is sent to the recipient asking if they want to delete the message or keep it

Troubleshooting Message Recall

If you’re having trouble recalling a message in Outlook, check the following:

  • The recipient is using an Outlook email client.
  • The message has not been opened or read by the recipient.
  • The message recall feature is enabled on your Outlook account.
  • You’re sending the recall request within the message recall window (typically 2 minutes).
  • The recipient has not applied a "recall block" to their email account.

Conclusion

If you need to undo an email blunder, message recall in Outlook is the feature you need. By following the steps outlined in this article, you can retrieve messages you’ve sent in error and prevent them from reaching their intended recipients. So, the next time you hit "Send" a bit too hastily, don’t panic. With message recall, you have a safety net to undo the undoable.

Be sure to check out our other articles on Outlook to discover more tips and tricks for optimizing your email communication.

FAQ about Recalling Emails in Outlook

1. How do I recall a message?

Select the message, click "File", then "Recall" and choose "Recall This Message".

2. What happens when I recall a message?

The recipient will receive a message stating the original message has been recalled. If they have not yet opened the original message, it will be removed from their inbox.

3. Can I recall a message after it has been opened?

No, you can only recall a message before it has been opened by the recipient.

4. What if the recipient has already read the message?

The recall will not be successful and the recipient will still have access to the original message.

5. Can I recall a message sent to multiple recipients?

Yes, you can recall a message sent to multiple recipients, but only if none of them have opened it.

6. How long do I have to recall a message?

You typically have a few minutes to recall a message after sending it. The exact time limit varies depending on the email server settings.

7. What if the recipient is using a different email client?

Recalling a message may not be successful if the recipient is using a different email client or service.

8. Is recalling a message always successful?

Recalling a message is not always successful. Factors such as the recipient’s email settings, server delays, and mailbox capacity can affect the process.

9. Can I permanently delete a recalled message?

Yes, if you have successfully recalled a message, you can permanently delete it from your sent items folder.

10. What if I cannot recall a message?

If you are unable to recall a message, contact your email administrator or IT support for assistance.